General FAQs

How do I protect my property from power surges?

Power Surges are becoming increasingly a major problem with the electricity supply along the Costa Blanca. They burn out and destroy PCBs (Printed Circuit Boards), which exist in practically every modern day piece of electrical equipment. Power Surges are caused by the switching of the electricity supply networks, high powered motors and transformers. Lightning, faulty temporary builder’s supplies and generators can be other common causes.  Power surges are indiscriminate and can destroy any number of electrical appliances that are plugged into socket outlets.  To protect everything in your property install a Surge Protection Device (SPD) in the Consumer Unit for whole-house protection. In rural areas, also consider installing a SPD to incoming TV and telephone cables for protection against electrostatic discharges caused by lightning.

My Consumer Unit is getting hot Sparks, why?

One of the most common causes of this problem is "cowboy upgrades".  Work carried out by odd-job men, unqualified so-called professionals and would-be Electricians with "Gatwick Diplomas". Generally, this problem is caused by overloading. Circuit Breakers (MCBs) that get upgraded by the wannabes and are rated too high for the job they are meant to perform. The switches and cables in Consumer Unit get hot when over worked causing the insulation to heat up and even melt. An  MCB that is prevented from functioning properly can cause severe damage to an installation and a risk of fire.  Other causes may be loose terminations and faulty RCDs.

In my Consumer Unit I've got a Test Button, what is it for?

The Test Button is on the RCD (Residual Current Device), or more commonly called the "trip switch".  The RCD prevents the risk of electric shock. You should ensure that all the RCDs fitted in your Consumer Unit, (there maybe more than one), are functioning correctly by testing them once a month. Just press the test button and the electricity supply will disconnect. If it fails to disconnect, get a new one fitted asap. A qualified Electrician with specialist test equipment should test the RCDs every 10 years as part of a periodic test and inspection. More info click here.

Sparks, why do my electrics trip-out when I switch on more than one air conditioning unit?

The numero uno cause of Circuit Breakers tripping-out on the Costa Blanca is air conditioning units overloading circuits. If an A/C unit is not wired into the mains electricity supply correctly, it can cause the Circuit Breaker to trip-out.  Air conditioning installers are notorious for overloading the 10 Amp lighting circuit and have frequently been known to combat this problem by substituting a higher-rated Circuit Breaker, which stops the tripping-out problem but creates a risk of fire. Generally they connect the A/C unit to the nearest supply point, which is the source of the problem. If you use an air conditioning installer that connects a unit to the lighting circuit, ensure they connect "one only".  Better still, Sparks recommend installing all air conditioning units on a seperate circuit in order to avoid overloading problems.

My local lighting shop offers free installation when purchasing their light fittings, is this a good idea?

Only if the fitter is a qualified Electrician, which local lighting shops rarely use.  You would be surprised at how many short cuts and bad work practices I have uncovered by so called reputable lighting shop installers in what seems a relatively simple job of installing a light fitting; fittings wired incorrectly; fittings not earthed, sometimes the earth cable being deliberately cut off causing a risk of electric shock when changing the bulb; only one screw fixing in a ceiling fitting; cables not adequately protected from the heat of a hot lamp, eventually causing the insulation to melt exposing a bare live wire.  In life, you normally get what you pay for.

My RCD keeps tripping-out, I've unplugged everything in the house and I've still got a problem, Sparks I need help?

You'll probably need a qualified Electrician for this one to test your electrics and carry out some fault finding.  It is highly probable that you have water or damp getting into the installation. Double check you have unplugged the water heater, that's the number one appliance that causes this problem. Possible use of cheap or incorrect materials not designed for weatherproof conditions could also be the cause.

I have a burnt out socket in my kitchen, what causes this?

When you have a bad electrical connection inside a socket outlet such as a loose wire or corroded terminal, heat is created when an electrical load is applied by plugging something in and switching it on.  The heavier the load, say an electric kettle rather than a transister radio, causes the bad connection to rapidly get hot.  Over time the socket outlet burns out, the cable insulation can melt and the socket outlet needs to be replaced, in some cases rewiring to the property needs to be done.  Other causes can be the wrong size cable used when wiring, the cable is not sufficient enough to handle a powerful appliance.  Multi socket adapters can also be a cause of this problem and should not be used in kitchens, for heaters or refrigerator appliances or anywhere where heavy electrical loads apply ... and change all those English plugs to Spanish plugs on these same items too, plug adapters are are definate no no and should only be used for a short term solution.

Sparks what the heck does does "Reversed Polarity" mean?

Reversed Polarity means the live and the neutral on a supply cable are connected the opposite way round and it can cause a potentially dangerous situation.  There appears to be nothing covered in the current Spanish Electrical Regulations (REBT) for a domestic dwelling regarding Reversed Polarity.  Furthermore, Iberdrola seem under no obligation to connect a residentual property to the correct polarity.  In Spain you can easily plug an electrical appliance into a socket outlet either way round, this can cause Reverse Polarity.  The most dangerous aspect of this most concerning Spanish mal practice is if you switch the main supply off in your house, and do so using the Iberdrola "ICP" Circuit Breaker (that's the smaller switch in your Consumer Unit under the seal) your installation may still be live.  Never presume a cable is dead, always test with a mains tester before carrying out any work to an electrical installation.

I hear horror stories about Spanish homes not being properly earthed or not earthed at all, whats the story Sparks?

Electrical work practices regarding safety have remarkably improved since the introduction of the current Spanish Electrical Regulations (REBT) in 2002.  Before that time electrical safety can only be described as "questionable".  During my years working on the Costa Blanca I have never witnessed, nor heard of, a local goverment safety authority or industrial third party inspecting or testing a new domestic dewelling.  Spanish Electrical Contractors on housing projects have unquestionably been massively unregulated.  Industrial, commerical and public premises are somewhat different and highly regulated.  When an installation is inadequately earthed it greatly increases the risk of a serious electric shock. Make sure you regularly test your RCD as this acts as a kind of back-up should you have bad grounding in your installation. If you have concerns over the safety of your electrics I would recommend contacting a qualified Electrician to test your installation.  Regulations state a house should be tested every 10 years.

I've got some very old sockets in my house, they look different from the new ones, are they safe Sparks?

Many socket outlets in old properties are now obsolete and do not provide an earth connection. If the live cable accidentally comes loose and touches the metal case of an appliance, the electricity will travel through you rather than to earth.  These include the 2 pin 16 amp socket outlet without the top and bottom pins and the smaller 2 pin 5 amp socket outlet.  There is also a 3 pin 5 amp socket outlet, whilst it has an earth connection it is now obsolete.  I recommend you get a qualified Electrician to change them to the standard 'Schuko' 16 amp socket outlet, now standard in most of continental Europe.  Where there is no earth termination currently provided an earth cable should be installed.  Wire all new socket outlets with 2.5mm cable.

I have a holiday home for rent Sparks, how do I stop tenants leaving the air con on when they go out, and avoid knocking up an electricity bill that can feed a small country.

You can prevent air con abuse in several ways.  Most common is to install an electric coin operated or card operated meter like one supplied by Euro-Meter, or fit a a device called "Airconomy" which works in a similar way to hotel key cards.  Visit the web site and see how it works at airconomyinspain.blogspot.com.es

16 comments:

  1. SINCE I HAD MY DAY AND NIGHT METER FITTED 6 MONTHS AGO THE COST HAS BEEN EXTREMELY LOW THE METER SEEMS TO STICK AT TIMES FOR DAYS ON THE SAME READINGS.I HAVE ASKED IBERDROLA TO SEND AN ENGINEER TO CHECK THE METER BUT THEY JUST SEEM TO IGNORE MY REQUEST. COULD ANYONE ADISE ME ON WHAT NEXT TO DO. Iam at965724892

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  2. HERE IS the official Iberdrola line if you think your electric meter is faulty;

    >>> The customers and supplier companies have the right to request at any time that the corresponding body test the metering and control equipment installed, irrespective of their ownership.

    Testing costs and any amount owed are determined by the competent body.

    If testing is requested by the customer and the metering and control equipment is found to operate properly, testing costs are borne by the customer. In all other cases they are borne by the company. <<<

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  3. MY NEW DAY AND NIGHT ELECTRIC METER HAS NOT WORKED PROPERLY SINCE IT WAS INSTALLED IN AUGUST .AT FIRST I THOUGHT THAT MY BILLS WERE ONLY FOR RENTAL ONLY BECAUSE THE FIRST TEWO BILL WERE ONLY FOR RENTAL CHARGES. BILLS THEY WERE VERY LOW I NEVER LOOKED AT THE REVERSE SIDE OF THE SUBSEQUENT BILLS FOR METER READINGS' I asked Ierodola in January when they were coming to read my meter .They told me that the meter was read in October and December ,then I checked reverse side ofte bills.
    The October reading was about 6 units and the December reading was the same as the October reading.I reported the matter to Ibedrola I told them that the meter is now not registering and appears to be stuck .They told me they have the matter in hand and wrote to me on 15 March saying that if nothing happened within 15 days to contact them again.I believe that they relalise that the new meter was faulty from the start and now they have run out of the new meters I think I have WAIT FOR IT TO BE REPLACEd.If anyone has a similar problem ,I WILL BE GLAD TO HEAR FROM THEm .My number is 965724892.

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  4. This comment has been removed by the author.

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  5. This comment has been removed by a blog administrator.

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  6. AnonymousJuly 02, 2012

    Hello, How long does it take for Iberdrola to install an electric meter following connection?

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  7. I suggest that you contact Iberdola and ask them

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  8. This comment has been removed by the author.

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  9. I have a holiday let in Portugal.In 2011 we had an Airconomy system with key fob fitted to reduce the running costs. We've now had to replace the air con circuit board twice as it has caused a power surge when the fob has been replaced and the air con units have come back on.

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  10. An external problem with over-voltage is a more likely cause. It is not uncommon for A/C circuit boards to blow due to power surges. Some air conditioning fitters won't guarantee their units unless a Surge Protection Device is fitted. I suggest that you consider fitting an SPD.

    Some more info here >>> http://tonysparksinspain.blogspot.com.es/2010/07/whole-house-surge-protection.html

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  16. What size cable sheath is used in Spain for the main inlet supply. I know it's usually about 16mm in the UK.

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