27 March 2011

Iberdrola's zero tolerance policy for non-payment of electricity bills

IBERDROLA'S ZERO tolerance policy with overdue electricity bills is simply ruthless. Iberdrola don't mail warning letters or disconnection notifications, they simply cut you off. 

It's no good pleading ignorance or "it's the banks fault!". If Iberdrola do not receive payment they disconnect your electric meter and leave you with a little orange sticker. In the centre of the photo is where the electricity meter once resided, unfortunately, this was the second time round in little over a year for this household. The collection of orange stickers is testament to non-payment.

The consequence of non-payment and having your electric meter disconnected is that Iberdrola will require a new contract for an electricity supply. This may involve obtaining a new boletin (electrical installation certificate). The worst case scenario is you could end up having to rewire your home just because your didn't pay the electricity bill

Don't get caught out, don't take a direct debit for granted. Regularly check your bank account to ensure the electricity bill has been paid.


POST SCRIPT ... a few days later, International Sparks to the rescue, and we arranged for a new Smart Meter to be fitted for our client